Shipping policy
Shipping & Fulfillment Policy
Made-To-Order Production
All Alderwyk products are handcrafted after purchase using raw hardwood materials, fragrance components, and finishing supplies sourced specifically for each order. We do not maintain large ready-to-ship inventory.
Production Timeline
Due to the handcrafted nature of our products, production requires approximately 2 to 5 weeks before shipment depending on workshop scheduling and material availability.
Tracking Information
Tracking numbers are generated only after completed orders have been packaged and physically collected by the shipping carrier.
Shipping Conditions
- Customers are responsible for accurate shipping information
- Transit times vary depending on destination
- Signature confirmation may be required for select orders
- Natural handmade variations are expected